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Ah. San Francisco, let me count the ways I love thee: from your fashionably late summers to your fun and vibrant city life, bacon-wrapped street meat, rolling hills, epic sunsets and impenetrable fog that comes rolling in faster than White Walkers at Winterfell. (…Game of Thrones, anyone? No? K.)
Here’s the thing: for all the wonderful things about living in the Bay Area, it comes at a hefty cost. And while we’re not really ones to talk (SF is home to Brooks Bell’s West Coast office and we truly <3 it there) we’d certainly understand if you’re looking to lower your expenses by looking for jobs beyond the City by the Bay.
Of course, if you’re happy as a clam in your rent-controlled apartment in the Mission, here are some opportunities for you. But in this month’s edition of A/B testing jobs, we invite you to consider these opportunities in other U.S. cities.
Seattle is sort of like San Francisco’s moody sister. Here you’ll find plenty of green space, mountains that are visible in nearly every direction, and lakefront beaches ft. much warmer water than the Pacific can ever dream to deliver (also, no sharks!).
Nordstrom HQ is hiring a Senior Product Manager – Customer Care. Nordstrom’s Product Management team is responsible for ensuring the company builds the right products and features for their customers. In this role, you’d focus on the customer support experience and Nordstrom’s grander customer experience evolution. This may seem generic, but considering the company’s reputation for providing excellent customer service, there’s certainly room for creativity in this role.
REI is hiring a Senior Digital Analyst. Technically this position is located in Kent, which is a suburb of Seattle. This role works on REI’s digital division providing analysis, optimization testing, reporting, and actionable recommendations. In addition to this, they’re looking for someone who can identify and evaluate opportunities for targeting and personalization.
New York, NY
Okay, so. New York is not that much cheaper than San Francisco. People also have very polarizing opinions about living in New York – they either love it, or they hate it. But that said, jobs in testing and personalization are a dime a dozen. Plus, I hear they have good pizza.
WeWork Labs is hiring a Product Manager to help them build software for physical space that uses data and technology to make better sourcing decisions, improve designs, build faster and smarter, and ultimately improve the lives of the people working within its buildings. It’s a product manager role, so not it’s your traditional A/B testing job, but both testing and user research are line items in what sounds like a pretty awesome job description. Apply here.
Walt Disney Co. is hiring a Manager in Analytics, Testing & Optimization. While you might not consider New York to be the happiest place on earth, working for Disney sounds pretty swell. This role focuses on ESPN+ and Disney+ subscribers. Your job will be to implement a testing and reporting framework to provide actionable insights around acquisition and retention for these customers.
Ann Arbor, Michigan
If the idea of winter in the Midwest doesn’t scare you away, then Ann Arbor seems like a pretty cute place to put down roots. The city is located on the picturesque Huron River and home to the University of Michigan. It’s also just a stone’s throw from the funky urban core of Detroit–which is in the midst of its own major transformation.
Dominos Pizza–yes, that Dominos Pizza–is hiring a Data Scientist focused on A/B Testing and Digital Analytics. Even sans the pizza perks, this sounds like a pretty cool opportunity. This position is responsible for driving continuous improvement in the Dominos digital ordering experience via analytics and A/B Testing.
Brotherly love and really good cheesesteaks: what more could you want? Well if that’s not enough, Philadelphia has the perfect mix of history, sports, culture, sports, education, parks, art and…did I mention sports? Don’t make the mistake of underestimating the intensity of a Philly sports fan.
GlaxoSmithKline (GSK) is hiring a Customer Experience Optimization Manager based out of Philadelphia, or in Raleigh, NC (our neck of the woods!). If the terms “intelligent marketing automation and real-time optimization” makes your heart go pitter-patter, check out this opportunity.
Truth be told, I’ve never been to Columbus. That said, here’s what I’ve learned after doing a quick search on the Google:
A lot of people forget that Columbus is kind of a big city. It’s ranked right behind San Francisco in terms of population. Residents here seem to be really into college sports, particularly football. And it’s corresponding tailgating atmosphere rivals many SEC schools. It’s got a cute historic district, and big online retailers like Express, DSW and Abercrombie & Fitch all call it home. Also, the fine people of Reddit keep pushing me towards something called a Schmidt’s Cream Puff that looks freakin’ incredible.
Speaking of Express, they’re hiring an Optimization Analyst. This role is focused on optimizing their call center, so experience working with data sourced from a CRM and/or Salesforce is a must. Seems like a good starting point for anyone who wants to expand their expertise outside of the digital environment and make a move toward omnichannel customer experience optimization.
Pahk the cah in the habah and get yourself a wicked good lobstah roll with a side of chowdah. Sorry, just had to get that off my chest.
Beloved by history nerds and anyone who likes Tom Brady, Boston offers a lot in terms of culture, activities, food, music and more. The cost of living is a little high, depending on where you put down roots, but it makes up for it in character and sheer volume of opportunities.
Chewy is hiring an eCommerce Optimization Manager to lead testing across its website and apps. This is a great leadership opportunity, as you’ll serve as the authority on experimentation and guide the strategy, standards, and processes around execution. Experience with Optimizely a plus. Also, must love pets.
I’m biased but, after living in both San Francisco and Seattle, I think Raleigh is the best place in the world. It’s got all the amenities of a big city with a small-town community vibe.
Raleigh’s got awesome weather, music festivals, sports teams, diverse recreational opportunities and cultural experiences, great schools, friendly people and an epic food and beer scene. The city is also in the midst of pretty aggressive growth, so I’d jump on any opportunity to get here, put your feet up, and stay a while.
Lenovo is hiring an Optimization & Personalization Analyst Lead to work out of their Raleigh office. This role is on their Global eCommerce user Experience Team and will play a key role in transforming Lenovo.com into a customer-centric experience.
Finally, I’d be remiss if we didn’t also point out that Brooks Bell is also hiring. We have some of the best talent in the optimization space and they also happen to be really great people to work with. So if you’re looking to get into the conversion rate optimization consulting game, look no further than these opportunities.