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The New Leader’s Guide to Change Management

August 28, 2024

Dan Romanow

What I’m Still Thinking About Following Forrester CX NA

July 14, 2023

Suzi Tripp

White Paper

New Normals in Retail, Travel and Financial Services: Consumer Sentiment Beyond 2020

White Paper

Report: The State of Experimentation in 2021

Can Web Behavior Predict COVID-19 Transmission?

October 21, 2020

Taylor Wilson

White Paper

Introducing the State of Experimentation Report

These 8 Companies Quickly Changed Their Homepages In Response to COVID-19

April 9, 2020

Alyssa Branscome

Testing During Turmoil: Five Tips for Travel Brands During the Coronavirus Outbreak & Beyond

March 4, 2020

Delisa Reavis

Meet the Moderators: Doug Mitchell, Manager of Testing & Optimization at Southwest Airlines

February 19, 2020

Alyssa Branscome

Experience Optimization At Scale: Which Industry Will Be Next to Join the Movement?

January 30, 2020

Scott Plumb

Webinar

Next-Level Strategies for Optimizing the Travel & Hospitality Customer Experience

These Travel Brands Are Doing Personalization Right

July 2, 2019

David DeFranza

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