This 2022 industry report provides business decision makers with data-driven insights from a deep-dive into sentiment and spending habits of loyal customers of e-commerce giant Amazon.
We surveyed more than 1000 U.S. consumers who shared their sentiment towards a range of shopping experiences shopping on Amazon as well as their preferences for third-party product reviews.
You’ll Find Answers to these Questions Inside:
-What percentage of orders arrive late or lack in quality, leaving dissatisfied shoppers?
-How often do loyal customers pick and click the retail giant for their shopping needs?
-What areas of improvement do consumers recommend for the giant to retain their business?