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Give Your Customers What Amazon Can’t.

Our first industry report of 2022 provides business decision makers with data-driven insights from a deep-dive into sentiment and spending habits of loyal customers of e-commerce giant Amazon.

We surveyed more than 1000 U.S. consumers who shared their sentiment towards a range of shopping experiences shopping on Amazon as well as their preferences for third-party product reviews.

You’ll Find Answers to these Questions Inside:

-What percentage of orders arrive late or lack in quality, leaving dissatisfied shoppers?

-How often do loyal customers pick and click the retail giant for their shopping needs?

-What areas of improvement do consumers recommend for the giant to retain their business?

Get the insights