We are Brooks Bell.
We’re a boutique consultancy with a 20-year track record of success. Specializing in insight-driven transformation, we’re dedicated to helping brands navigate complex marketing and customer experience challenges.
With deep experience in analytics, experimentation, UX research, and organizational effectiveness, our team is uniquely qualified to advise on consumer behavior, experience design, and the intricacies of enterprise operations.
How we work is what makes us unique
Unlike larger firms, our solutions are highly customized to create real value for our clients. A standard engagement involves a phased approach – including an assessment, strategy, execution, and, most importantly, hands-on coaching and training to drive lasting adoption and impact.
Our preferred client is one who shares our vision of unlocking untapped potential within their organization, and embraces customer-centricity while mitigating risk through a test-and-learn approach.
Many clients come to us disillusioned by the one-size-fits-all solutions offered by larger consulting firms, and seeking the personalized attention and meaningful results that only a boutique firm can deliver.
As a part of our commitment to excellence, we maintain a selective approach to client engagements, working with only a few partners at a time to ensure maximum focus and impact. Our goal is not just to increase revenue and optimize efficiencies, but to fundamentally transform organizations, empowering teams to work more effectively and efficiently in service of their customers’ needs.