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Organizational Effectiveness & Efficiency Consulting

Does your organization have the right people, processes and structure in place to achieve its goals—in the most efficient ways?

Brooks Bell empowers leaders to take a holistic approach to designing and re-designing their organization. Working directly with your key stakeholders and broader team, we’ll identify the most effective path to success and the ideal operating model to get you there. We’ll also support the necessary cultural and change management initiatives to support you through transformation.

Partnering with our clients, our organizational effectiveness consultants have accomplished some amazing things: we’ve saved struggling brands, formed new departments, streamlined processes from weeks to hours, aligned disparate teams, transformed careers, and fundamentally changed the way organizations work and react to customers’ needs.

Our work includes things like:

  • Facilitating cross-functional visioning, roadmapping, and goal setting to get to a desired future state.
  • Defining and tracking the measures of progress that marketing and CX programs should expect to see
  • Creating artifacts to drive sustained organizational change, including executive communications, workshops, visualizations, trainings, and resource guides
  • Drive the adoption of customer-centric practices.
  • Uncovering and analyzing barriers to productivity and effectiveness.
  • Optimizing processes and technologies to maximize the impact of your teams work.

We knew we had gaps but we didn’t know where they were within our team— let alone understand how to solve for them. Brooks Bell is helping us overcome process and measurement challenges while proving the case to build our team in strategic ways. With our partnership, we are many steps closer to our goal of capturing real-time insights and having the agility to apply them to our digital experiences.

— SVP Digital Marketing & Strategy

Global Financial Services Company