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If you’re looking to deliver a better customer experience, you’ve come to the right place. Founded in 2003, Brooks Bell is one of the first consulting firms focused exclusively on enterprise test-and-learn and personalization. We help our clients use data to build digital experiences that delight their customers and drive revenue.
Delivering a remarkable customer experience requires a combination of radical empathy, advanced analytics and strategic know-how. Together we'll help you understand your customers: who they are, what they need and what drives their behavior. We'll use these insights to test new experiences and leverage personalization to optimize your customer's digital path to purchase.
If you've got a vision for what testing could do for your company, we can help you get there. Brooks Bell is your partner in launching and running a successful test-and-learn program.
There comes a point when scaling your optimization program is critical to maintaining your team's impact. Together, we help you increase velocity, expand testing to other teams, work more efficiently and improve your testing program strategy.
In order to do testing and personalization, you need to have clean data, consistent tracking and connected systems. Our tech and tool advisement services ensure your analytics services are set up and tracking correctly across your site, testing and personalization technologies, CDPs and more.