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White Paper

Black Friday’s Big Test

Can You Trust The Results of Your Website Tests During a Pandemic?

May 29, 2020

Alyssa Riddle

Black Swan or Blue Sky? COVID-19 could be both.

May 7, 2020

Sarah Mason

These 8 Companies Quickly Changed Their Homepages In Response to COVID-19

April 9, 2020

Alyssa Riddle

Hide, Panic or Freeze: What Science Says About Consumer Behavior During A Crisis

March 12, 2020

Alyssa Riddle

Experience Optimization At Scale: Which Industry Will Be Next to Join the Movement?

January 30, 2020

Scott Plumb

7 Retail Companies Hiring Customer Experience Experts

December 19, 2019

Leigh Kinnell

White Paper

The Personalization Playbook

Webinar

Next-Level Strategies for Optimizing the Travel & Hospitality Customer Experience

Travel Website Optimization: Unpacking Booking.com & Its Use of Behavioral Economics

June 21, 2019

David DeFranza

White Paper

Guide: Plan & Launch Profitable Personalization Campaigns

Built to Wow: An Introduction to Launching Personalization At Your Company

December 7, 2018

Aaron Baker

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